Michael Dolan Dot Com

Friday, November 30th, 2007

Red Hat wows the CIO office: another #1 ranking in this year’s poll

Mr. Vaughan-Nichols has the coverage of the latest CIO Insight poll here. I think other vendors in the industry in Redmond and Santa Clara (heck, some perhaps in Armonk and Redwood Shores) will have to re-evaluate whether their products are delivering the same consistent business value, reliability and quality. In some respects it’s “easier” for Red Hat as they’re a one-product company and it’s in some sense easier to over-deliver when you’re focused on one product (yes, they have a couple products, but let’s be realistic, the revenue is all Linux). Regardless, this is a great story for Red Hat and hope to see them at the top of the list again next year.

For the fifth year, CIO Insight polled IT executives on how well their major vendors deliver business value, reliability and quality. This year’s winner? The No. 1 vendor? None other than Linux distributor Red Hat.

Perhaps even more impressive than Red Hat beating such name brand companies as Google and Hewlett-Packard was that Red Hat also earned a remarkable 97 percent loyalty rating.